At The Green Pearl, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy

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Return Eligibility: -

 

• You have 4 weeks from the date of delivery to return items.

• To be eligible for a return, items must be in perfect condition, unworn, unwashed, and with all original tags attached.

• Returns of damaged or worn items will not be accepted.

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Return Process:

 

1. Contact Us : Please reach out to our customer service team at support@thegreenpearlboutique.com to initiate your return.

2.  Return Authorization: We will provide you with a return authorization and instructions on how to send your item back.

3. Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

4. Refund Process: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow up to 7 to 15 business days for the refund to appear.

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Exceptions:

 

•  Sale or clearance items are final and cannot be returned.

•  Items that are discontinued or no longer in production are also considered final sales and cannot be returned.

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We appreciate your understanding and thank you for shopping with us! If you have any questions regarding our return policy, please don’t hesitate to contact us.